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Installation Notes
WebPerception's basic package provides DSL up to 3 megs (3Mbps) DOWN and 768kbps UP PLUS Static IP numbers which allows for VPN, etc.
With more than 10 years experience providing internet connectivity we know our service, tech support and experience is superior to any other ISP, phone or cable company!!!

Support your Local ISP.

DSL (Digital Subscriber Line) is an affordable Internet access solution that provides a 24/7/365 connection to the Internet at speeds of 3Mbps x 768 Kbps which is nearly 60 times faster than Dial Up. As it does not require a separate telephone line—subscribers can talk on the telephone or send and receive faxes while simultaneously being connected to the Internet—many customers actually save money by canceling phone lines previously used solely to make Dial Up connections.

WebPerception offers DSL in Novato, Los Gatos, and Morgan Hill. WebPerception is based in Novato, CA

PLEASE SUPPORT YOUR ONLY LOCAL AND PRIVATELY OWNED ISP!!!

We recommend DSL to individuals or small companies that need a continuous, reasonably reliable connection to the Internet at an affordable price, and who value personal attention and exceptional support.

All DSL connections come with one Static IP number and more can be acquired.
(Email accounts with Anti-spam please add $2 per email account.)

* WebPerception’s monthly service fee may be slightly higher than At&T, Comcast or Verizon’s undiscounted rate, but our internet access is faster, and our technical support and customer service are superior. Our customers almost invariably get an immediate, live response to their phone calls and very fast, reliable solutions to any inquiry or problem. Additionally, we provide a complimentary, nation-wide Dial-Up connection to you at no additional cost. Plus every account comes with a public IP number for VPN, servers, etc. and, if you compare services you'll see we are significantly cheaper than our competitors! We are a business-class solution which anyone can use!

DSL Technical

Windows 95/98
You MUST have your original Windows 95/98 install floppies, CD-ROM, or images on the hard disk in order to complete this installation. Also, instructions for Windows 95 also apply to Windows 98.

What You Will Need

• An IBM-Compatible PC with Windows 95/98 installed
• Original Windows 95/98 installation media (if not stored on hard disk)
• 30MB of free space on your hard disk
• Instructions and tools for opening your computer
• ISA, PCI, or PCCARD Ethernet card.
• If you purchased a PCCARD Ethernet card, a 3C589 Driver Disk

Installation
If you’d like WebPerception to walk you through the installation process, please call Tech Support at 415.892.7711 ext. 10 or send Email to:tech@webperception.com

To Install the Hardware Yourself:
Install the network card in the PC according to your computer's manual. A quick synopsis of the procedure is below:

• Unplug computer.
• Remove case.
• Select a free ISA or PCI slot and remove the metal cover beside the slot.
• Touch a metal object to discharge any static electricity.
• Press the card into the slot until it drops into place. Do not be afraid to push.
• Use the screw removed from the metal cover to attach the card to the case.
• Replace case.
• Install the Ethernet Drivers
• Boot computer. While booting, Windows 95 will detect the new hardware and configure it.
• If you installed a 3Com PCCARD Ethernet card: Windows 95 does not come with a driver for this card. When it is detected, you will either be presented with a dialog box and three options or with the Device Driver Wizard. Insert the Driver Disk in your floppy drive and click 'OK', or 'Next' then 'Finish'. This will load the proper driver on your system. Unfortunately, Windows can sometimes become confused as to where the files it needs are. If you are prompted for the file eplc3.sys, enter 'A:\' in the Location box; otherwise enter 'D:\WIN95' or the location of your Windows 95/98 install media (it may be stored in the drop box).
• When the Desktop appears, open the Control Panels (Start=> Settings=> Control Panels) and open "Network."
• Remove NetBEUI from the list: (This is very important!!)
• Highlight NetBEUI (if there is more than one instance you will have to repeat step 4 for each one)
• Click "Remove..."
• Remove IPX/SPX from the list: (Skip this step if you have a Novell server on your network)
• Highlight IPX/SPX (if there is more than one instance you will have to repeat step 5 for each one)
• Click "Remove..."
• Remove Internet Connection Sharing from the list:
• Highlight Internet Connection Sharing
• Click "Remove..."
• Add TCP/IP to the list:
• Click "Add..."
• Select "Protocol" and click OK
• Select "Microsoft" in the left list and "TCP/IP" in the right list and click OK. The Ethernet card will show up on the following window.

• Double click on the TCP/IP Ethernet card and it will bring up the following Box:

• Look for your IP address on the sign-up sheet and fill it in the box next to IP address.
• Now look for your Subnet Mask on the sign-up sheet and fill in your subnet mask.
• Now click on the Gateway Folder and type in your Gateway address as shown on the sign-up sheet.
• Now click on the DNS Configuration and you will come to the following window.
  
  
• Type in all the info as shown on the following box, after you are done click OK. Windows will prompt you to restart. Click "OK" to do so. You should be online once the computer comes back on.

If your computer does not connect to the internet and you have found that your modem has only ONE light lit (please power it off and back on to double-check) then telephone Verizon's ADSL Help line at 866.490.1788 as they will need to reset your card at the Central Office (CO). Please feel free to have Verizon conference us in- just ask them to do it and they will.

Please call Tech support at 415.892.7711 ext.10 or send Email to: tech@webperception.com